Delivery & Returns

Shipping Policy

At Viridescent Farms, every order is packed with care to ensure it arrives in the condition our customers expect. We believe quality extends beyond our products to every package we ship.

Processing & Delivery

Orders are processed in the order they are received. Please allow up to 7 business days for processing and delivery, although many orders arrive sooner.

As we continue to grow, we're actively investing in our fulfillment process to provide faster shipping without compromising the quality and care that define Viridescent Farms.

Shipping Rates

Flat Rate Shipping: $5.99

Free Shipping: Available on all orders of $75 or more

Shipping promotions apply automatically at checkout when eligible.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow its journey every step of the way.

Shipping Restrictions

Viridescent Farms ships only to locations where our products may be lawfully sold and delivered. Customers are responsible for ensuring hemp-derived products are permitted in their jurisdiction before placing an order.

Our Commitment

At Viridescent Farms, we're committed to transparency, uncompromising quality, and treating every customer with the care and respect they deserve. Every order is handled with the same attention to detail we'd expect ourselves.

Our Commitment

Viridescent Farms was built on one simple principle:

Every customer should feel confident they made the right decision.

While our policies help protect the integrity of our products, our commitment to treating every customer with fairness, honesty, and respect remains unchanged. If something isn't right, we'll take the time to understand the situation and work toward a fair resolution.

Returns

Due to the nature of consumable hemp products, we do not accept returns or exchanges once an order has been delivered.

Order Issues

If your order arrives damaged, incorrect, incomplete, or you believe there is a legitimate quality concern, please contact us within 7 days of delivery.

To help us review your request, please include:

Your order number.

A brief description of the issue.

Clear photos of the product and packaging, when applicable.

Our Review Process

Every situation is unique. Our team carefully reviews each request to determine the most appropriate resolution based on the circumstances.

When an issue is determined to be the result of shipping damage, fulfillment error, or a verified product concern, we'll work with you to resolve it promptly.

Shipping

If your package is damaged during transit or arrives with missing items, please notify us as soon as possible after delivery so we can investigate.

Packages reported as lost or marked as delivered by the shipping carrier are reviewed individually.

Cancellations

Orders may be canceled before fulfillment begins. Once an order has shipped, Cancellations are no longer possible.